PRIVACY POLICY
Last Updated: August 2026
The Portrait Room Studios respects your privacy. This Privacy Policy explains how we may collect, use, and protect information when you visit our website, book a photography session, purchase products, communicate with us, or otherwise use our services.
INFORMATION WE COLLECT
Depending on how you interact with us, we may collect information including:
- Name
- Email address
- Telephone number
- Billing and contact information
- Appointment and session information
- Names or information you voluntarily provide about session participants
- Photographs and other content created during your photography session
- Purchase and transaction information
- Communications you send to us
- Website and device information that may be collected automatically through cookies or similar technologies
PAYMENT INFORMATION
Payments may be processed through third-party payment processors and service providers.
The Portrait Room Studios generally does not directly store complete credit or debit card numbers when payments are processed through these providers. Payment information is subject to the privacy and security practices of the applicable payment processor.
HOW WE USE INFORMATION
We may use information to:
Schedule and manage photography sessions
Communicate about appointments
Process purchases and payments
Deliver galleries, digital images, and products
Provide customer service
Maintain business and transaction records
Prevent fraud or misuse of our services
Improve our website and customer experience
Comply with legal, accounting, or regulatory requirements
Send promotional communications when permitted by law and consistent with your communication preferences
PHOTOGRAPHS
Photographs created during your session are maintained as part of our photography workflow and business records.
We do not treat booking a session as automatic permission to publicly use your identifiable photographs for marketing.
Where appropriate, separate permission or a model release may be requested before photographs are used for advertising, social media, portfolio displays, or other promotional purposes.
CHILDREN'S INFORMATION
Our photography services may involve children; however, our website and online services are intended for use by adults arranging photography services.
A parent or legal guardian should complete bookings and provide required permissions for minors.
SERVICE PROVIDERS
We may use third-party companies to help operate our business, including services for website hosting, scheduling, online galleries, payment processing, accounting, email, communications, printing, cloud storage, and business administration.
These providers may receive information reasonably necessary to perform services on our behalf and maintain their own privacy policies and security practices.
COOKIES & WEBSITE TECHNOLOGY
Our website and third-party website providers may use cookies and similar technologies to operate the site, remember preferences, understand website activity, improve performance, and provide relevant functionality.
Your browser may allow you to restrict or delete cookies.
EMAIL & MARKETING COMMUNICATIONS
If you elect to receive promotional emails, we may use your contact information to send news, promotions, session availability, or special offers.
You may unsubscribe from promotional emails using the unsubscribe option provided in the message when available.
Transactional communications concerning an appointment, purchase, gallery, account, or customer-service matter may still be sent when necessary.
TEXT MESSAGES
If we offer promotional SMS/text messaging, marketing texts will be sent only in accordance with applicable consent requirements.
Consent to receive marketing text messages is not a condition of purchasing photography services.
Message and data rates may apply. Instructions for opting out will be provided when applicable.
Appointment-related or service communications may be treated differently from promotional marketing messages as permitted by law.
INFORMATION SHARING
We do not sell your personal information in exchange for money.
Information may be disclosed to service providers assisting us with business operations, when necessary to complete a transaction you requested, when required by law, or when reasonably necessary to protect our rights, customers, business, or property.
DATA RETENTION
We retain personal information and business records for as long as reasonably necessary for the purposes for which they were collected, our legitimate business needs, and applicable legal or accounting requirements.
Photography files are not guaranteed to be stored indefinitely. Clients are responsible for safely downloading and backing up purchased digital photographs after delivery.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards appropriate for a small business to protect information under our control.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
CALIFORNIA PRIVACY RIGHTS
California residents may have rights regarding certain personal information under applicable California privacy laws.
The specific rights available depend on the law and whether that law applies to The Portrait Room Studios based on factors such as business size, revenue, and data-processing activities.
We will respond to valid privacy requests as required by applicable law.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of websites that we do not operate.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.
CONTACT
Questions or requests concerning this Privacy Policy may be directed to:
The Portrait Room Studios
Concord, California
www.theportraitroomstudios.com